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The next phase of Gotham Quilts Announcement
The next phase of Gotham Quilts Announcement

BERNINA and bernette sewing machine service in midtown Manhattan

Please note that we are in the process of closing the retail store. The last month for BERNINA service is October 2023. 

Click here to watch our announcement video.

We service and repair most models of BERNINA and bernette sewing, embroidery, and overlock/serger machines at Gotham Quilts. Please note that we do not service/repair BERNINA 8 series machines or any other brand of sewing machine.

We recommend bringing your machine in for annual service every year. Proper maintenance will prolong the life of your machine and makes your sewing more fun.

Dropping off your machine for service

When bringing in your machine for service, please bring in:
-- sewing machine
-- foot pedal
-- power cord
-- bobbin case
-- bobbin
-- all purpose foot
-- for embroidery machines: the embroidery module and a hoop

Our tech is in the store on the 2nd Saturday of every month. Drop off your machine by the 2nd Friday of the month

Your machine will generally be ready on the next business day, but there are occasions when it could take longer. We will call you when the machine is ready for pickup.

Regular machine service includes cleaning, oiling, adjusting timing (if applicable), software updates (if applicable).

General service prices

Regular sewing machines: $125
Extra-large machines (7 series): $150
Machines with embroidery: $175
Sergers: $125
For machines older than 30 years with broken gears: Repair begins at $150 and up depending on the number of gears.


Gotham Quilts
40 W 37th Street
New York, NY 10018