Please note that we are in the process of closing the retail store. The last month for BERNINA service is October 2023.
We service and repair most models of BERNINA and bernette sewing, embroidery, and overlock/serger machines at Gotham Quilts. Please note that we do not service/repair BERNINA 8 series machines or any other brand of sewing machine.
We recommend bringing your machine in for annual service every year. Proper maintenance will prolong the life of your machine and makes your sewing more fun.
Dropping off your machine for service
When bringing in your machine for service, please bring in:
-- sewing machine
-- foot pedal
-- power cord
-- bobbin case
-- all purpose foot
-- for embroidery machines: the embroidery module and a hoop
Our tech is in the store on the 2nd Saturday of every month. Drop off your machine by the 2nd Friday of the month.
Your machine will generally be ready on the next business day, but there are occasions when it could take longer. We will call you when the machine is ready for pickup.
Regular machine service includes cleaning, oiling, adjusting timing (if applicable), software updates (if applicable).
General service pricesRegular sewing machines: $125
Extra-large machines (7 series): $150
Machines with embroidery: $175
For machines older than 30 years with broken gears: Repair begins at $150 and up depending on the number of gears.
40 W 37th Street
New York, NY 10018